All returns must be made within 14 business days after purchase.
Returns are accepted under the following conditions:
- Item is faulty upon arrival
- Item is not as described
- You contact ERF Creations about your refund within 14 days of purchase
I will provide an exchange for the following situations:
- Item is broken beyond use within 1 year of purchase (item will be inspected to determine whether this is a fault which could have been prevented due to better care of the item. This includes stains)
- Wrong Size